CentroCentro will be closed on April 20, 21 and 22 due to the Laureus World Sports Awards.

Located in the palace’s great tower and open to the public since its rehabilitation, the Observation Deck offers the visitor a privileged panoramic view of the city, a 360º perspective of the urban landscape of Madrid. 

Opening hours

Tuesday - Sunday: 10.30 am - 2 pm / 4 pm - 7.30 pm. Last admission: 1.30 pm and 7 pm. Entrance every 30 minutes approximately
Closed on Mondays, January 1st  and 6th, May 1st, December 24th, 25th, 31st. Special opening hours on January 5th
Opening hours may vary for reasons of safety or possible inclement weather

We kindly request visitors to arrive at least 20 minutes before the start of a pre-booked activity


Tickets: 3 € 
Discount tickets:
2,40 €: Unemployed visitors
2,25 € : Children aged 2 - 14 / 65+ 
1,50 €: Visitors with disabilities and one companion or carer
1 €: Children under 2
(+0,50 € online fee)
Online booking 

The Ticket office will only sell same day passes. (Opening hours: Tuesday - Sunday: 10 am - 1:40 pm / 3 pm - 7:10 pm. Floor 2)

Getting to the Observation Deck

To access the Observation Deck you must make your way up to floor 6E, and then walk up a staircase with 88 steps. Visitors are recommended to use the stairs to enjoy the unique architectural design of this historic building and to ensure the smooth flow of visitor traffic.  When using the lifts, people with reduced mobility, physical disabilities and adults with prams have priority

Visitor Regulations

For capacity and safety reasons, waiting times may vary, although slots are generally scheduled every 30 minutes.
Minors may only visit the Observation Deck if they are accompanied by an adult. 
CentroCentro reserves the right to close or change the visiting hours without prior notice for safety reasons or in the event of inclement weather. Should the area be temporarily closed, all scheduled visits will be cancelled, and admission fees will be refunded.